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Shipping & Returns

Shipping Policy

We offer Free Shipping on all orders.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery time is 7–15 business days, depending on the destination and local carrier services.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Delays

While we strive to meet all estimated delivery times, occasional delays may occur due to customs clearance, weather conditions, or carrier-related issues.

Return & Exchange Policy

Your satisfaction is important to us.

Returns

We accept return requests within 30 days of receiving your order.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.

Refunds

Once your return request is reviewed and approved, refunds will be issued to the original payment method.

Exchanges

If you received a defective or incorrect item, we will gladly arrange a replacement at no additional cost.

Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us at:

📧 contact.getnovaneststore@gmail.com

Nova Nest
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